Store Policies

All Sales Final

• We do not accept refunds or exchanges.
  Please double-check your order before submitting your purchase.

Lost, Stolen & Damaged Packages

• Merlin’s Father is not responsible for lost, stolen, or damaged packages.

• The buyer accepts full responsibility once the package is shipped.
  If this occurs, please contact USPS or your local postal carrier to file a claim or locate your package.

Incorrect Addresses

• We are not responsible for orders shipped to incorrect or incomplete addresses.

• If a package is returned due to an incorrect address, the buyer is fully responsible for the reshipping fee.

Tariffs & Shipping Delays

• Customs fees, tariffs, or international duties (if applicable) are the responsibility of the buyer.

• Shipping delays caused by the postal service are out of our control.

• We will always reach out via Email or sometimes DM if needed and will ensure you ultimately receive your order.

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Thank You

Thank you for supporting Tru3stori!
If you ever need help, feel free to contact our customer support team.